Frequently Asked Questions
(FAQs)

Read MECON Insurance's most frequently asked questions (FAQs)

MECON Insurance Ltd (MECON NZ) a specialist underwriting agency dedicated to the construction and mobile plant industries.

Mecon NZ partners with insurance brokers to offer tailored solutions (via our suite of endorsements) for a wide range of clients and industries. With our experience, technical knowledge and commitment to service, you have a trusted business partner who responds quickly and efficiently – helping you get more clients properly insured.

MECON NZ is not your typical underwriting agency. The people managing MECON NZ make most of the underwriting decisions. We have designed our own policy wordings and administration systems to suit our products. Furthermore, MECON has its own in-house claims professionals with very high settling authorities.

Our policy wordings have been designed to cater for simple domestic work through to complex heavy industrial and civil projects and/or the various trades involved in such projects. Policies can be based upon:

  •  Annual Turnover; or
  • Run-off; or
  • Individual Declaration (Pay as you go).

For further information see Products.

We consider and treat brokers as business partners. They sit very firmly at the heart of our business – and their success is very much seen as our success. We have an unswerving commitment to ensure turnaround times are expedient and all documentation is accurate – in the belief that it is better to do it once and do it right.

A prime value proposition is the knowledge and experience we bring to our broker partners to ensure the best insurance “fit” for their/our clients. MECON’s in-house professionals will help you throughout the claims process, ensuring that you are well informed on the status of your claim along the way.

MECON Insurance provides insurance policies for AIG Insurance (New Zealand) Limited (Company Number: 3195589) Level 7, 21 Queen Street, Auckland 1010 New Zealand.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. (AIG Inc.)

AIG Inc. is a leading international insurance organisation serving customers in more than 100 countries and jurisdictions. AIG Inc. companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG Inc. companies are leading providers of life insurance and retirement services in the United States. AIG Inc. common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Our executive team and technical underwriters have extensive experience in underwriting and claims management.

For further information please see About Our Team.

At MECON we differentiate ourselves in the way we deliver our service, provide advice on cover and tailor our insurance products to benefit our brokers and clients.

MECON is a specialist insurance agency with the ability to provide a complete service-based package that includes broker education, easy to read policy wordings, competitive rates and the ability for Brokers to speak directly to the decision makers for underwriting and claims.

Absolutely. We start with a comprehensive, basic policy. Then depending upon the particular risk insured, the policy can be extended to insure a range of risks.

If there is not an endorsement included in the endorsement section of the policy to serve your requirements, we tailor them to suit.

In the event of loss or damage, simply download our claim form, fill in the details and return to [email protected]

For further information please see Claims Information.